Information and Solutions Team Leader

Salary

Grade 10 - £36,298 to £38,296 per annum.

Hours

37 hours per week.

Contract

Permanent.

About the job

Newcastle-under-Lyme Borough Council is looking for an Information and Solutions Team Leader, who will also act as the Council’s Data Protection Officer. You will either be a Data Protection Officer already, or you will be an experienced team leader with GDPR, land charges and/or complaints handling experience.

This is an excellent and rare opportunity for an enthusiastic and dedicated team leader to work closely with the Head of Legal and Democratic Services to develop a new team that will be responsible for handling land charges and statutory information requests, organisational GDPR compliance and Stage 2 complaints handling in a timely, effective and pragmatic way. Operating the latest digital case management systems, you will also help the Executive Management Team and Heads of Service derive organisational learning from information request and complaints data, and play a central part in driving continuous service improvement as a result.

As well as a competitive remuneration and benefits package, you can expect a friendly, supportive and flexible working environment in a modern council that is committed to empowering and enabling our staff so that we can all work together to perform well and get things done.

Why work for us?

Our vision is to provide good local services, a prosperous borough, and safe and welcoming places for all.

• We are committed to being a fair and inclusive place to work where everyone can achieve their potential.
• We are focussed on the wellbeing of our people.
• Together we can help to make a difference to our community - we offer 'jobs with purpose'.

Do your values align with ours? Read further information on our values, culture and behaviours.

We offer a competitive range of benefits including; access to the local government pension scheme, minimum 23 days annual leave and 5 days extra after 5 years' service, free car parking, flexible working and family friendly policies, local and national high street discounts, green travel scheme including a cycle to work scheme, 24 hour employee assistance and counselling services, flu vaccination service plus development and training opportunities. View our full range of employee benefits.

If you have 5 minutes to spare, grab yourself a brew and check out our 'working for us' video.

Contact

If you would like to arrange an informal conversation to discuss the role, please email Daniel Dickinson, Head of Legal and Governance (daniel.dickinson@newcastle-staffs.gov.uk).

Closing date

5pm on Sunday 23 April 2023.

(Should we receive a large number of applications, then this post could close sooner than the date stated).

Download the job description and person specification

Newcastle Borough Council is committed to making our recruitment process as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the interview or assessment process please contact (humanresources@newcastle-staffs.gov.uk)

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