Administration Assistant
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Position Overview & Specifications
The successful candidate will be joining a new team supporting a variety of administrative requirements across the whole of the business. The ability to be flexible and react to short notice requests will be essential along with good communication skills.
The Counter Fraud Authority has offices in London, Coventry and Newcastle and there is the opportunity for office based, hybrid or home working based at any of these locations. In addition to the advertised salary working in the London area will attract High Cost Area Supplement where appropriate
****We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications
Working within the Corporate Affairs Directorate the postholder is responsible for providing a range of administration support across the organisation. This will include minute taking, maintaining action logs, management of the general enquiries mailbox, travel bookings, raising requisition and purchase orders, obtaining quotes for a range of goods, services and stationary, transcribing audio interviews, preparing slides decks, collating data and other information.
We have offices based in Coventry, Newcastle and London and also offer flexible and home based working. The NHSCFA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship
Minute taking at a range of meetings, projects and working groups throughout the organisation and management of the associated action logs, checking progress and implementation against deadline dates.
Oversight of the general enquiries mailbox and other shared mailboxes, reviewing queries and responding autonomously or redirecting as required.
Receive information from a variety of internal and external stakeholders, review content, request further information to ensure full understanding and coordinate responses. This will include handling complex and sensitive data requests.
Making travel and accommodation bookings for the whole organisation ensuring best value for money.
Obtaining quotes, raising requisition and purchase orders for a range of goods, services and stationary. Complete Goods received notices and maintain financial information.
Transcribing audio interviews conducted by the National Investigation Team and LCFS/Complaints Officer.
Please see full Job Description and Person Specification.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Administration Assistant roles across NHS Counter Fraud Authority's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,730 - £23,177 bracket, including retirement vesting and health parity.
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