Receptionist

Job Title: Receptionist

Trust Location: Coventry & Warwickshire Partnership NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Coventry & Warwickshire Partnership NHS Trust would love to hear from you

About the Trust

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults, and older adults over many sites across Coventry, Warwickshire, and Solihull. Our services received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide. Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

We form part of the Coventry & Warwickshire Health and Care Partnership which is made up of the NHS, local government and the third sector to integrate care and better meet our health and care needs now and in the future.

What you’ll be responsible for:

· Greet patients and visitors in a friendly and professional manner.

· Answer phone calls and direct them to the appropriate person or department.

· Schedule appointments for patients using our electronic scheduling system.

· Manage patient records, including filing, scanning, and organising documents.

· Enter orders for supplies and maintain inventory levels.

The role will involve, but not be limited to you performing the above

You’ll learn the following whilst working at the trust:

· An in depth understanding of the roles and responsibilities involved in working within the NHS

· Knowledge of the systems used, to effectively complete your role to the highest standard at all times

· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Excellent communication skills.

· Excellent organisational skills.

· Good telephone manner.

· Knowledge of Microsoft Packages e.g., Outlook, Word, Excel, PowerPoint.

· Previous experience in a similar role.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.

Job Types: Full-time, Temporary contract

Salary: £11.45 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: 63738