HR Case Advisor
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Position Overview & Specifications
HR Case Management Advisor
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland (NHSS) providing support and advice at a strategic and operational level. NSS supports NHSS to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The post:
We are looking to recruit an HR Advisor within the Policy and Case Management workstream of PS&E to provide a comprehensive policy and case management advisory service to support the full range of people management matters.
People Solutions and Experience are a team within the Human Resources and Workforce Development department. PS&E provides three service across the employee lifecycle, from recruitment to terms and conditions of service and policy, advice and guidance to National Services Scotland (NSS) and as a shared service to Public Health Scotland (PHS).
The candidate:
You will have a strong operational HR background with good knowledge and experience of NHS policy. A solutions-based approach is required to be able to balance requirements to meet policy, terms and conditions and legislation whilst working in partnership.
Managing your own caseload you will provide support and advice on a range of people issues at informal and formal stages of; attendance management, conduct, grievance, capability and bullying & harassment.
Educated to degree level or equivalent, with demonstratable HR experience, you should have your Graduate/Chartered Membership of Chartered Institute of Personnel & Development or clear evidence of working towards this.
Location and working pattern:
The post can be based in Edinburgh or Glasgow.
We are currently operating in a hybrid working model but there will be an expectation of attending office when required.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits
Further information:
For an informal discussion on the post, please contact Laura Comerford on 07825262197 or Mo Skilling on 07825263409
Further information on NSS is available from: www.nhsnss.org
Closing date for completed applications is the 28th February 2023
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for HR Case Advisor roles across NHS Scotland's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,384 - £35,365 bracket, including retirement vesting and health parity.
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