Integrated Help Desk Operative / Receptionist - Admin Services
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
(Please note the salary is Pro Rata) for part time hours.
The post holder is part of NHS Greater Glasgow & Clyde’s (NHSGGC) Facilities team, working within the Queen Elizabeth University Hospital Helpdesk team. The post holder will complete a variety of administrative and clerical work within the Helpdesk environment including recording of incoming calls and actions taken, placing and receipting orders, covering reception desks, and issuing I.D security badges. The post holder must have excellent communication skills and have good interpersonal skills and be able to work under pressure, including the need to frequently re-prioritise tasks. The shift pattern for this post is 2 week alternating Rota: Week 1: Mon- Fri 9am -1pm, Week 2: Mon-Fri 1pm -5pm
. The post holder will be required to work on public holidays unless approved leave is given.
Informal Contact: Peter Toland, Facilities Administration Manager, Tel No: 0141 354 9614
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Integrated Help Desk Operative / Receptionist - Admin Services roles across NHS Scotland's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,362 - £25,368 bracket, including retirement vesting and health parity.
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