Receptionist
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Position Overview & Specifications
We are looking for a self-motivated, proactive and passionate individual to join our Front of House team who thrives on working in a fast-paced environment and is ready for a challenge.
ABOUT YOU
As the first and last point of contact for all of our guests, you will have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You may be asked to perform a wide range of duties; therefore, the role will be very versatile and may be best suited for high-energy individuals who can think outside the box.
THE ROLE
- You work well in a close-knit team environment that values the importance of supporting each other.
- Meticulous attention to detail and organisation.
- Keeping up to date with internal events, restaurant information, and hotel product knowledge.
- Strive to meet departmental goals and lift up those around you to succeed as a team.
- Deliver authentic and personalised care to our guests, straight from your heart.
- Shine with confidence
- Closely follow the departmental procedures to ensure standards are followed with consistency. We would still love for you to add your own twist to what you do.
- Assist guests with arrival/departure as well as any other aspects of the guest journey.
- Never miss a moment to ‘wow’ our guests with your creativity, passion, and care.
- Work in synergy with other departments across the hotel – we’re stronger together.
- Handle/relay any guest feedback and do not be afraid to be empowered as a problem-solver.
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Nobu Hotel London Shoreditch's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £30,000 bracket, including retirement vesting and health parity.
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