Registration Business Support Assistant - Kings Lynn

Permanent contract | £21,575 to £21,968 per annum (Scale D) | 37 hours per week | King’s Lynn Registration Office

The registration service is there to record all the significant events in life. We register births and deaths and take notices of marriage and civil partnerships. We conduct and register marriages and civil partnerships and offer other associated services. We need someone to join our team in King’s Lynn as a Business Support Assistant to ensure this frontline service is delivered to customers effectively and efficiently.

In registration there is a lot to learn and retain and we provide thorough training for all the duties. The successful candidate will be a quick learner who can perform well under pressure and at speed. They also need to be comfortable working on their own and within a team. Applicants need to adapt well to change and be flexible as the duties may vary from week to week.

Applicants must possess excellent IT skills, spelling and grammar and will need to have good inter-personal skills. Candidates will need to demonstrate a commitment to great customer service and meet our high expectations for service delivery and team work.

For an informal discussion regarding this vacancy please contact Kay Rose, Registration Team Leader – West at kay.rose@norfolk.gov.uk

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.

Before you apply see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job Description and Person Specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

Closing date: 20 March 2023

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.