Digital Business Analyst
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Position Overview & Specifications
Digital Business Analyst
Salary: £32,909 - £35,411
Grade: J
Contract: Full Time, permanent
Location: Northallerton, Hybrid Working
Experience / Qualifications
- Relevant Business Analysis qualification, for example BCS Foundation or Diploma (preferred but not essential)
- Experience of working with customer groups to conduct user research
- Experience of generating test scripts and undertaking testing, both directly, and to facilitate it with others
- Experience managing stakeholders at a range of seniority, both internal and external
- Experience with digital products and services
Role Summary
We are looking for a Digital Business Analyst to join our Digital Products and Services team within the Technology and Change department. This is a unique opportunity to help to design, evolve and improve internal and external facing digital services. As a Digital Business Analyst, you will be passionate about customer experience. You will use customer data to shape your work, using your knowledge of business analysis tools and techniques to engage with customers, manage workshops, gather product requirements, maintain product backlogs and conduct testing to ensure we build high quality products with the best customer experience possible. You will be a champion for user needs and communicate your ideas confidently. You will illustrate complex processes, systems, concepts and situations in a way that makes them easy to understand for a wide range of audiences.
Job Types: Full-time, Permanent
Salary: £32,909.00-£35,411.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- NORTHALLERTON: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in NORTHALLERTON
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Digital Business Analyst roles across NORTH YORKSHIRE COUNTY COUNCIL's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,909 - £35,411 bracket, including retirement vesting and health parity.
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