Restaurant Manager
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Position Overview & Specifications
Northern Soul is on the hunt for a Restaurant Manager who is looking for a new challenge. We want you to run with, grow and develop the business to even grater things!!
Who Are we?
A highly regarded Manchester independent with a reputation for serving up great quality comfort food (with a slight emphasis on cheese!!), with a main focus on delivering exceptional customer service, our staff are the driving force behind this regardless of position. Did we mention we play a little bit of Northern Soul for good measure to match the pace of the restaurant?!
What are we looking for?
Your mission is to be the one that supports and drives the team to be better every single day through having a hands on approach in the day to day operation. The Northern Soul ethos is to take a simple concept and deliver on every single element; quality, value for money, first rate service and an environment both enjoyed by staff and customers alike.
An experienced, personable, passionate and inspiring leader, with an entrepreneurial drive who will take the challenge and develop the restaurant as your own. You'll inject your positive ‘can do’ attitude into every moment you’re in the venue and provide leadership to ensure constant delivery of overall excellence.
You must have experience at the same level in a similar high-volume site with a high level of passion for great food. You must be customer service focused, a poor customer experience should make you feel worse than being hit by a bus on a Wet Wednesday in Wigan!
As part of your role you will
- Report directly to the Head of Operations and Directors and liaise
- Be the authority on all things polices and procedures and be the key decision maker within the restaurant
- Have careful budget management of stock and staff costs
- Complete end of day and weekly business reports and deliver results, bi weekly with senior management
- Take charge of ongoing staff development
- BE ACE, BE FAIR, STRIVE FOR SUCCESS AND DELIVER WHAT YOU SAY, YOU ARE GOING TO DO!
Qualifications and Experience
- Evidence of at least 4 years experience of high volume, fast paced, high performance environment
- 3 years + in a senior management role
- Level 2 in Health and Hygiene (ideally)
- Kitchen experience or an idea of the workings of a kitchen ideal
- Financial and numeracy skills
- Proven track record of hitting weekly targets and reporting back to head office accordingly
What’s in it for you, we hear you ask? Well…
- Competitive salary (£30,000-£32,000pa)
- Quarterly bonus based on KPIs
- We are predominately a daytime business, so no late nights!
- Company pension
- Food and drink on shift, plus discount for friends and family
- Full time, permanent
- 28 days holiday (plus guaranteed days off; Christmas day, boxing day and NYD)
- Working for an small independent, who are passionate about what they do
- Progression and growth within an expanding company (we have lots of exciting things happening in the next 6 months!)
- Having your own input in shaping this progressive brand
Job Types: Full-time, Permanent
Salary: £30,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
- Quarterly bonus
Experience:
- senior management role: 3 years (required)
- high volume, fast paced: 3 years (required)
Licence/Certification:
- Level 2 Health and Hygiene (preferred)
Work Location: In person
Reference ID: GM23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Restaurant Manager roles across Northern Soul Grilled Cheese's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £32,000 bracket, including retirement vesting and health parity.
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