Workshop Administrator
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Position Overview & Specifications
Salary: £24,684 pa plus bonus up to £1,300 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you’ll need all of your customer service know-how, planning, IT and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …
- A fantastic quarterly bonus scheme (OTE of up to £1,300 per year)
- 24 days annual leave (+ bank holidays) and an extra day’s leave to celebrate your birthday
- free life assurance
- well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible Gym memberships
- exclusive employee vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger – with over 60 Northgate Vehicle Hire branches nationwide, we’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate - few other businesses can offer the support and long-term security as us, this is a great opportunity to progress your career!
Join our Team!
If you would love to join our amazing team in our busy branch as a Workshop Administrator - Apply Today!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Commercial Equipment Services
Based on transatlantic hiring benchmarks for Workshop Administrator roles across Northgate Vehicle Hire's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Commercial Equipment Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,684 - £26,000 bracket, including retirement vesting and health parity.
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