Junior Operational Services Manager
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Position Overview & Specifications
The successful post holder will provide support for maintaining and improving cancer performance and working with internal and external stakeholders as well as clinical leads and managers across the organisation. You will support the senior team with a number of change processes involving specific areas of data collection with analysis to produce business cases and presentations.
The successful post holder will need to communicate at all levels both internally and externally to ensure both local and national targets are delivered. You will need to be able to agree and monitor developments using metrics and KPIs
This post is key to ensuring that the organisation embrace changes to attain cancer performance and ensure patients referred and provided with exceptional service.
To provide leadership support to the general manager and senior team in the Clinical support and cancer service business unit with the development of local and national initiatives.
To actively support the senior team in the clinical support and cancer services business unit and contribute to the development of the business unit strategy and objective setting.
To support the achievement of objectives within both the trust and business unit
To support the General Manager in the delivery of services so as to meet the performance targets for the trust
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust.
Please note, psychometric testing and/or an assessment centre will form part of the recruitment process.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
To provide leadership support to the general manager and senior team in the Clinical Support and Cancer service business unit with the development of local and national initiatives.
To actively support the senior team in the Clinical Support and Cancer business unit and contribute to the development of the business unit strategy and objective setting
To support the achievement of objectives within both the trust and business unit
To support the General Manager in the delivery of services so as to meet the performance targets for the trust
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust.
Please note, psychometric testing and/or an assessment centre will form part of the recruitment process.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for Junior Operational Services Manager roles across Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £48,526 - £54,619 bracket, including retirement vesting and health parity.
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