Counter Assistant
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Position Overview & Specifications
Norton Glebe Pharmacy is looking for a qualified medicine counter assistant to join our pharmacy team for a full time position 40 hours.
This is a great career to develop your pharmacy skills and make a difference to our patients. You will work closely with local GP partners and other healthcare professionals to ensure the needs of our patients are met.
We are looking for an individual who is committed to delivering a high quality service to our patients.
Good communication skills and professional manner
Be a team player
Dealing with patient queries and provision of information to customers on symptoms and products.
Cleaning and overall general housekeeping.
We are looking for a Counter Assistant to join our team. The successful candidate will be responsible for providing excellent customer service, handling cash transactions, stocking shelves, and helping to keep the store clean and organized. The ideal candidate will be friendly, reliable, and have a strong work ethic. We are looking for someone who is able to work independently and as part of a team.
Responsibilities:
- Greet customers in a friendly and professional manner.
- Provide accurate information about the products and services offered.
- Operate cash registers and other point of sale systems.
- Process payments and issue receipts.
- Maintain a clean and organized work area.
- Assist customers with any inquiries or complaints they may have.
- Maintain accurate records of transactions.
Job Type: Full-time
Salary: £10.00-£11.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stockton-on-Tees: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Counter Assistant roles across Norton Glebe Pharmacy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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