Dispatcher

We are now recruiting for Dispatchers for 2023! Immediate vacancies are available now with future spots opening throughout the year; therefore a candidate bank will be created from this recruitment.

Main Purpose of Role

To operate communications systems and equipment and deal with enquiries from the public and agencies, ensuring that as a department resources are deployed efficiently throughout the Force and in keeping with performance standards and published policies/guidelines laid down by the Force

Key Skills & Experience Required

You must be able to work as part of a team in a busy and stressful environment and have previous experience in the use of telephone and radio equipment and computer systems. Good accurate keyboard skills along with the ability to converse on the telephone and record information at the same time.

In order to apply for the position, please provide examples of the following 4 subjects in a word document as an attachment in no more than 500 words each. Please tell us how you can demonstrate these areas, giving good examples to support your application:

• Multi Tasking

• Decision Making/Problem Solving

• Ability to Quickly Assimilate & Assess Information

• Ability to Prioritise

Please attach this as a Word document. CV’s will also not be accepted. Please write N/A in any of the following pages if not applicable.

PLEASE NOTE. FAILURE TO GIVE 4 EXAMPLES WILL RESULT IN YOUR APPLICATION NOT BEING PROGRESSED

You must be able to work a rotating shift pattern and unsociable hours over a 24/7, 365 day period, for which you will be paid a shift and weekend working allowance.

If you are successful at the shortlisting stage, you will be invited to an online work based test, where you will need to be able to type a minimum of 30 words per minute, have a good grasp of spelling and be able to demonstrate good accurate keyboard skills along with the ability to converse on the telephone and record information at the same time. Reasonable adjustments can be offered at the testing stage, subject to need.

IMPORTANT INFORMATION

Please note that you must obtain your line manager’s sign off if applying for an internal vacancy. This will need to be submitted on the Line Manager Awareness Document which is published at the bottom of the advert. Any applications submitted without the support document will not be progressed through the process. Completion of the Line Manager Awareness Document does not mean that release from your current role is supported. Should you be successful, a release date will be negotiated between the two departments.

Candidates currently at risk will be required to complete and attach the at risk pro-forma document.

For further information about the role please contact npengagement@nottinghamshire.pnn.police.uk.

All applicants will be subject to the Force Vetting Policy.

The post holder will be required to work in a confidential environment, with a high level of integrity, and be vetted to Management Level.

Successful applicants will also be subject to a drug screening conducted by Alere Toxicology in which samples of hair are collected and analysed to determine whether any substances may be present that could affect the safety, performance or behaviour of that person in the workplace.

All applicants will be subject to the Force Vetting Policy. This Vetting Process includes Nottinghamshire Police checking details against fraud prevention databases and Biometric Vetting taking of fingerprints and DNA.

PROUD embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.