Relationship Manager

Are you a skilled and passionate Relationship or Account Manager looking for a new role? Do you have a background in Invoice Finance with a proven track record in developing and maintaining a portfolio of key, high value clients?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Business Cashflow, we help companies realise their ambitions through fast, flexible finance solutions. Our customers are incredibly diverse, from small family businesses to fast-growing start-ups.

We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.

What does the role involve?

This role includes travel, covering the Thames Valley/Reading area.

In this field based role you will manage a portfolio of invoice finance facilities, generating income and maximising Client retention, whilst effectively managing risk. You will be working as part of a close knit, hard working team with supportive leadership and the opportunity to grow at Novuna!

Some of your key duties will include:

• Manage the facilities for each client within the assigned account portfolio.
• Explore opportunities to grow and diversify the portfolio.
• Liaising with clients, keeping them up to date with any actions taken and issues arising on their accounts.
• Collaborate with internal stakeholders to meet both our clients and Hitachi's requirement to create a mutually beneficial relationship.
• Access industry intelligence to remain appraised of products and services being offered by competitors

What are we looking for?

We are looking for someone who lives and breathes good customer service, has experience of managing a portfolio of clients and is able to analyse data and statistics well. If you have experience within Invoice Finance that's an added bonus!

Also, we're looking for the following:

• Ability to collaborate with and influence senior colleagues
• Ability to negotiate with customers whilst maintaining professionalism
• Ability to think operationally and strategically
• Ability to make sound commercial business decisions

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

• Company car or cash alternative – with fantastic EV incentives
• Flexible hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.

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