Internal Sales Executive

Internal Sales Executive, Aberdeen

Competitive salary

Discretionary bonus scheme

Flexible working patterns full-time/part-time

31 days' holiday with additional days linked to service

Nu-Style, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 11 businesses, ranging from B2B, retail, ecommerce, all with shared values and a common vision, driven by the desire to always do good. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500+ colleagues across the UK.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Benefits include but are not limited to: 31 days' holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line).

This Role

As a result of ongoing investment in technology and our staff, Nu-Style is a business on the up. To support our growth trajectory, we have a vacancy within our busy sales office for a customer focused, enthusiastic and career orientated individual.

Key responsibilities:

• Taking inbound calls from customers.
• Negotiating to win business and cross selling associated products.
• Making outbound calls to grow sales.
• Liaise with Sale Reps, Customers, branches, and Suppliers.
• Costing of bulk deliveries
• Issuing information and processing orders from customers
• Dealing with queries relating to orders and costings
• Updating orders, prices, and order confirmations in the Company’s systems

Our Perfect Candidate

Our perfect candidate will have the following attributes:

• Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management.
• A passion to build a career in sales and strong customer service skills and experience are required.
• Telephone sales or telephone-based customer services experience is desirable.
• Excellent customer service skills are essential.
• Strong written and oral communication skills are essential.
• Strong interpersonal skills and stakeholder management skills are essential.
• Strong attention to detail is essential.
• Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential.
• Strong data entry skills and high levels of accuracy are essential.

Hours for the role are 40 hours per week, Monday to Friday however, these can be flexible.

Job Type: Full-time

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: In person

Application deadline: 31/05/2023
Reference ID: 30/NS/A/23