Receptionist and Administrative Assistant
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Position Overview & Specifications
Company description
Solicitors firm
Job description
We are looking for an experienced full-time Receptionist / Admin support to join our busy law firm in West Hampstead. You will be expected to provide efficient and effective front of house support and excellent customer service to both external and internal clients. As this is a customer focus role, it is essential that you have an exceptional telephone manner, very good communication skills and the initiative to deal with problems as they arise. You will be the first point of contact for clients and so you must have the confidence and dynamism to deal with them.
Duties will include (but not be limited to):
- Front line reception service ensuring confidentiality and courtesy at all times
- Answer the telephone
- Take messages & pass to the relevant people
- Deal with general enquiries
- Ensure all visitors are greeted in a warm & friendly manner
- Deal with incoming and outgoing post, deliveries and couriers / going to the post office
- Undertaking any additional ad-hoc administrative tasks including typing letters, reports and professional documents as and when required to support the wider team.
- Managing the reception area and meeting rooms, ensuring they are always well maintained
- Filing, faxing, photocopying
- Picking up the DX mail in the morning from the DX office (short 10 minute walk from office) and leaving the DX mail at the DX office in the afternoon.
- Processing and archiving documents and paperwork, and updating information on internal CRM systems and databases.
- Client on-boarding, maintaining client databases using software packages and disbursement management
The ideal candidate will have:
- Receptionist experience
- Administration experience
- Good communication skills (both verbal & written)
- Good IT skills including Word & Excel
- Legal experience is an advantage, but not essential.
This is a full-time position based onsite in our West Hampstead office, paying up to £20,000 p.a. You will be working Monday – Friday between the hours of 09:30 – 17:30.
If you believe this could be the right opportunity for you, please apply online or contact Oana Mosor at oana@nwlsolicitors.co.uk with your CV.
Job Type: Full-time
Salary: £20,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: OM/Receptionist
Expected start date: 12/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist and Administrative Assistant roles across NWL Solicitors's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £20,000 bracket, including retirement vesting and health parity.
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