Repairs Assistant
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Position Overview & Specifications
Due to internal promotion, a further opportunity has arisen within the Property Department, for a repairs assistant to join our existing team and help us continue to meet our service and performance objectives and manage a busy workload.
- Repairs Assistant (Permanent)
- 35 hours per week, Monday to Friday
- EVH Grade 5 PA13: £27,440 – PA16: £30,495
The Repairs Assistant role will provide an effective and efficient support service to the maintenance team covering all aspects or repairs and maintenance, whilst helping to ensure a prompt and efficient service is delivered to the Association’s customers, including existing tenants, former tenants, potential tenants and owner occupiers.
Key responsibilities include, but will not be limited to, Reactive Repairs Line, Rechargeable Repairs, Pre & Post Inspections, Alteration and Improvement Applications, Void Properties, Factoring, Annual Gas Servicing, Insurance, Defect Liability and Tennant Participation & Customer Satisfaction.
Candidates will be educated to Higher Level or equivalent and will have previous experience coordinating technical activities including liaison with colleagues, tenants and contractors. They will have a basic knowledge of building construction and terminology and have a strong customer focus with the ability to problem solve and make decisions in a sometimes-pressured environment. Proficient IT skills, particularly working with spreadsheets & databases are required, experience using property maintenance software is desirable. Excellent administration skills with attention to detail is crucial. The preferred candidates will have excellent communication skills both verbal and written, have the ability to build strong working relationships both internal and external and have a flexible and conscientious approach to work.
In return, the Association provides excellent conditions of service. Employers in Voluntary Housing (EVH) Conditions of Service apply to this post. If you meet the requirements for this post, please download an application pack from our website or request an application pack by contacting:
Oak Tree Housing Association Ltd
40 West Stewart Street
Greenock
PA15 1SH
Tel: 01475 807000
E-mail: recruitment@oaktreeha.org.uk
Website: www.oaktreeha.org.uk
Closing date for applications: 5pm, Thursday 25th May 2023
Interviews: Week Commencing: Monday 5th June 2023
Please note: We do not accept CV’s.
Oak Tree Housing Association is an Equal Opportunities Employer, welcomes applicants from all sections of the community, is an Investors in People organisation and is a charity registered in Scotland, registration number SCO45300.
Job Types: Full-time, Permanent
Salary: £27,440.00-£30,495.00 per year
Benefits:
- Flexitime
- On-site parking
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Application deadline: 25/05/2023
Reference ID: Repairs Assistant, Oak Tree Housing Association
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Repairs Assistant roles across Oak Tree Housing Association's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,440 - £30,495 bracket, including retirement vesting and health parity.
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