Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Our client are looking for an experienced Telephone Customer Service Advisor.
working either 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, at time and a half pay rate.
You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team.
The experience preference is telephone customer service not Retail or Food customer service backgrounds.
You will be responsible for booking appointments with the public to arrange collection and delivery of products so a professionally telephone manner is essential.
There are various admin procedures to support the telephone role so great organisational skills are also required.
The position is a 6 month contract to begin with.
You will be required to submit for a Data and Barring Certificate (via the client) before work commenced. This usually takes around 5 to 8 days to receive back.
Job Types: Temporary contract, Fixed term contract
Contract length: 6 months
Salary: £10.42 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across Obsidian Logistics Support Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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