Senior HR Advisor
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Position Overview & Specifications
JOB PURPOSE
To deliver high quality and commercial HR generalist advice and support to all employees and management on all parts of the employee lifecycle including complex employment relations issues, talent and succession and learning and development.
To be accountable for ensuring key cyclical activities are delivered within the UK Division.
To champion continuous improvement in all HR activities. This role provides both on-site and remote support to our teams in Ipswich and Liverpool, so travel is required.
To deputise in the absence of Head of HR and cover for the Senior HR Coordinator when required.
The Senior HR Advisor is to provide senior generalist support across the UK Agency and is expected to deal with the more complex cases escalated by the Senior HR Coordinator.
MAIN RESPONSIBILITIES
People Management and Organisation
- Provide direction and vision by empowering and motivating both direct and indirect reports to achieve success.
- Create an environment where everyone is enabled to perform to the best of their abilities.
Strategic HR
- Assist Head of HR in determining and delivering on HRβs strategic priorities.
- Delivering the D&I efforts at the local level.
- Supporting any business transformation activities within the UK Agency.
- Work closely with HR colleagues to identify and implement service improvements.
Employee Relations
- Provide expert employment law advice and guidance by maintaining up to date knowledge of relevant legislation and best practice.
- Manage complex casework issues of employees below SMT level, taking a proactive approach by providing timely and pragmatic interventions (including disciplinaries, grievances, absence management)
Recruitment
- Participate in a variety of recruitment activities so that the organisation recruitment process is efficient and effective.
- Providing end-to-end support to attract and secure the best talent.
L&D
- Identify training needs for functions/teams and collaborate with the L&D team to deliver solutions.
- Participate in evaluation and monitoring of training programs to ensure
success. Follow up to ensure training objectives are met.
- Create and deliver internal training sessions.
KPIs and Management Information
- To influence business decisions with the effective use of data.
- To support the continual development of KPI and MI data.
- To work with Head of HR, GA and IT and to play lead role in blending data collated from HR trackers and company information systems information to promote discussion and decision making within HR.
SKILLS & QUALIFICATIONS
- Ideally be CIPD qualified (Level 5) or have a degree level qualification (essential)
- Experience of complex employee relations/generalist HR advice and guidance to managers (essential)
- Extensive knowledge and understanding of employment law and HR best practice (essential)
- Strategic and commercial approach (essential)
- Strong stakeholder management skills (essential)
- Acute attention to detail (essential)
- Excellent interpersonal skills (essential)
- Experience of recruitment (desirable)
COMPETENCIES
- Business Awareness
- Customer Focus
- Communication
- Problem Solving
- Decision making
- Performance Management
- Ability to work under pressure and to prioritise own workload
- Teamwork
- Innovation and Improvement
- Planning and Organising
WHAT WE OFFER
- Paid annual leave of 25 days per annum in addition to UK public holidays
- Membership of the Companyβs Group Pension Plan, into which the Company will contribute up to 10% of basic salary.
- Performance Related Pay - a pay award and discretionary annual bonus linked directly to their performance in addition to annual review
- Permanent Health Insurance (PHI)
- Death in Service Benefit (x8 annual salary)
- Employee Assistance Programme, with free independent confidential support and virtual GP services
- Private Medical Cover (BUPA) after two yearsβ service
- Interest free annual travel season ticket loan
- Family leave policies enhanced above statutory
- Access to the UKβs Tax-Free Childcare scheme
- Enhanced Company sick pay policy
- Annual Medical Health check
- Annual eye test and contribution towards glasses for VDU prescriptions
- Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card
- Loyalty Award Scheme
- Cycle to Work scheme
Job Level β Mid-level
Applicants must have a current legal right to live and work in the UK.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Senior HR Advisor roles across Ocean Network Express's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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