Admissions and Retail Assistants
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Position Overview & Specifications
SEASONAL ADMISSIONS AND RETAIL ASSISTANTS
(Come and work at the aquarium by the beach!)
The Oceanarium is preparing for the high season and we are looking for hard working, smile making, passionate and motivated Admissions and Retail Assistants to join the Oceanarium team.
What this role involves:
· Excellent customer service, filled with patience and enthusiasm
· Till work and cash handling
· Basic IT knowledge and voucher reconciliation
· Ensuring that everything is always clean, tidy and inviting
· Greeting guests and presenting them with all the information needed
· Stocking the shelves and making sure everything is merchandised properly
What the Oceanarium is looking for:
· Experience of working within a retail or customer facing roles
· A passion for delivering first class customer service, consistently, no matter the day or the weather
· A willingness to learn, develop and train your skills
· A desire to work in a fast-paced environment where each day is different
· The capability to do all of this while still having a fun and memorable time working here!
You will be required to work weekends and bank holidays and have full availability for all school holidays dates.
The Good Bits:
As well as monthly complimentary tickets to the aquarium, you can also benefit from up to 50% off in the Café and 25% off in our Shop.
Pay Rates:
From the 1st April 2022 our hourly rates will change to the following:
· If you are aged 21 years and over, its £10 per hour
· If you are aged 20 years under, its £8.50 per hour
To apply for the position, please send a CV and covering letter.
Job Types: Full-time, Part-time, Temporary contract
Salary: £8.50-£10.00 per hour
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Bournemouth, BH2 5AA: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: ADSFT
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Admissions and Retail Assistants roles across Oceanarium's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £9 - £10 bracket, including retirement vesting and health parity.
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