International Passenger Survey Interviewer

Job summary

Are you interested in a role based in the UK’s busiest Air and Sea ports? Are you friendly, outgoing and do you enjoy meeting and talking to people from all over the world? If the answer is yes, come and join our team.

The International Passenger Survey is the largest, most authoritative survey of its kind in the UK. It has been providing data to a variety of organisations and government departments for over 60 years. Our clients include: Visit Britain, Balance of Payments, HM Revenue and Customs, Health Analysis and Pandemic Insights. Visit Britain use our data to identify and monitor UK inbound tourism to help build a detailed understanding of global target markets and broader travel trends. No personal data is collected or stored. Our data enables Visit Britain to provide information & advice to Government (the data you will collect impacts government policy) and the tourism industry and monitor perceptions of Britain amongst visitors and potential visitors. Balance of Payments use the IPS data to record foreign resident spend in the UK and compare with UK resident spend abroad.

Job description

You will be based at the Port of Holyhead and this will be considered your normal place of work (your base site).

IPS shifts are allocated on a 6 weekly basis with a mixture of AM & PM weekday and weekend shifts. Depending on your site, shifts lengths vary from 4 – 8 hours. As an IPS Interviewer, you will work as part of a small team using your friendly interpersonal skills to persuade a wide range of people to participate in this important interview. Some people take more persuading than others to take part, therefore you will need an adaptable interviewing style.

Once the information has been gathered, you will enter it on to a tablet. You will be provided with a free uniform. Car parking is available at all sites. You will be employed on an 12 month fixed term contract for 546 hours per annum. This broadly equates to 10.5 hours per week. More information on annualised contracts and how they work can be found in the candidate pack. Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying.

Person specification

Essential requirements for the IPS Interviewer role are:

• For the IPS Interviewer role you must have a vehicle and a full, valid UK driving licence (inclusive of the rights of EU Nationals).At home, you must have a wireless broadband connection as you will be provided with a tablet to access your work emails.
• You will need to be proficient in the use of a tablet or smartphone, as you will be issued with a tablet to use in your work.
• Demonstrate excellent verbal communication skills and a passion for meeting and talking to people.
• Proven team player
• You must declare any unspent convictions and convictions pending (excluding parking offences). Do not give details of any conviction(s) that are spent under the ‘Rehabilitation of Offenders Act 1974’. Should you have any doubt as to whether or not a conviction is spent, you should seek advice from an appropriate person, e.g. a solicitor, the Clerk of the Court where you were convicted or a Citizens Advice Bureau.
• Be able to embrace the physical aspects of the role and adapt to a fast-paced working environment, where you will often conduct an interview on the move. This will require the need to move through congested areas, negotiate flights of stairs and restricted areas with limited access, long walks at airports and at quayside operation sites (where relevant to the post) to also negotiate busy car lanes.

Desirable requirements/criteria for the IPS Interviewer role:

• Experience of working unsociable hours
• Experience of working with the general public.

For more information about this role and to apply, please click the APPLY button to be taken to Civil Service Jobs.

Job Types: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 10.5 per week

Salary: £6,017.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift

Work Location: In person

Application deadline: 30/05/2023
Reference ID: 288982