Receptionist / admin

Founded in 2015, Oh Polly creates high-quality, innovative designs that are trend-driven, meeting our customers’ needs in an ever-evolving market without compromising on our global responsibility and ethical values. Our business model is social first, centred around our industry-leading Instagram and Facebook accounts.2020 saw the launch of Bo+Tee, Oh Polly’s much-loved gym and activewear brand, followed by the launch of Neena Swim in 2021, focusing solely on stylish swimwear. Fast forward to 2022 and we now have a combined following of over 5 million across the brands, selling products in almost every single country around the world. Operating via offices in Glasgow, Liverpool, London, Los Angeles, Dhaka and Guangzhou, the business has over 300 employees in the UK and 1500 directly employed worldwide. As we continue to expand our global presence, we are looking for talented, driven and ambitious individuals to join the Oh Polly team! Here, you can expect an environment to flourish, develop and take your career to the next level.

About the department

An exciting opportunity has landed within our People & Culture team based in Bromborough. We’re seeking an enthusiastic and proactive individual to oversee day-to-day reception duties, alongside working closely with our Talent & Development Manager to provide support as required.

Key responsibilities

• Maintain a professional and organised front desk
• Interacting with all agency staff, greeting guests and providing information to visitors including visitor registration and badging
• Ensure the office is presentable
• Respond to switchboard and reception calls, directing queries in a professional, welcoming manner
• Creation and placement of orders, expediting purchase orders to ensure they’re delivered on time
• Ordering and maintaining office supplies and stock levels
• Communicating material delivery dates to the production/planning team
• Regularly liaising with vendors and suppliers
• Compile, complete and submit expense reports
• Manage electronic calendar
• Arrange complex and detailed travel plans for domestic and international travel
• Book and coordinate conference room meetings and seminars
• Deliver mail, packages and handle shipment/messenger delivery of packages
• Order office and kitchen supplies, maintaining and stocking supply rooms
• Report facilities issues to senior management
• Maintaining records in accordance with internal company procedures
• Provide administrative assistance and support to the People & Culture team, as required

Job requirements

• Strong communication skills and confident in speaking with key internal/external stakeholders.
• Able to work collaboratively with other departments.
• Ability to work alone on tasks.
• Ability to learn new systems quickly
• Confident in using Microsoft package, in particular excel and word.
• Excellent organisation and prioritisation skills
• Excellent telephone manner
• Friendly and welcoming demeanour
• Well presented

Desirable but not a prerequisite:

• Sage knowledge is preferable
• Previous experience working in an ecommerce/fashion company
• Previous experience as a receptionist/administrative role desirable

Benefits

• Competitive salary £22,500 - £25,500
• Company pension
• Corporate gym membership
• Cycle to work scheme
• 50% discount on all products
• Extra day off for your birthday