Operations Coordinator
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Position Overview & Specifications
Are you looking for a new challenge within the telecommunications industry?
Are you easily adaptable, with prior experience working within a fast-paced environment?
If so, this could be the role for you!
About us:
Due to rapid growth within the business, we are currently recruiting for a Operations Coordinator to join our vibrant and dynamic team! At Opals Group, we design, build, manage and maintain vital communications infrastructure for every-day use for a better-connected world. We work with major network operators, technology vendors and engineering companies to design, build, manage and maintain the next generation of communication networks.
We are proud to have built a business based on a responsive, customer-focused, partnership approach which allows us to support our clients with major project and programme delivery. Our Vision is to be the supplier of choice with our clients, by developing long term partnerships which are built on safety, quality and by delivering what we promise.
Duties of the Operations Coordinator:
- You will be responsible for scheduling of workload linked to priorities and availability of skills and resources for our in-house team of fibre cabling engineers
- Ensuring the daily whereabouts for the engineers and compliance is completed
- Continuously liaising with the client to provide relevant updates, information and communications as required, and updating the in-house systems, ensuring all details are accurate.
- Manage fibre engineers to ensure maximum output productivity from operational field workforce.
- Support administration of finances and reconciliation of timesheets and preparation of self-billing invoices.
- Working closely with Civils and Streetworks team to ensure we comply with local authority requirements
This is a fast-paced, technical role which requires a keen eye for detail. The ability to adapt instantaneously, whilst also being a quick learner is imperative.
This really is a key role at Opals and one that is in the thick of everything we do.
What we are looking for:
- Previous experience in planning and scheduling resources whilst working to deadlines.
- Competent IT User (including Microsoft Word, Excel, Outlook)
- Have the ability to work under pressure and remain calm with a high attention to detail
- A great attitude, a fantastic work ethic and a desire to learn
- A good working knowledge of operating systems, word processing and data input
What we can offer in return:
- 22 days annual leave, plus bank holidays
- Additional leave accrued from 2 years’ service
- Employee assistance program
- Your birthday off, paid, every year
- Medicash
- Cycle 2 work scheme
- Monthly employee recognition scheme
- Company social events
- Length of service award after 3 years
- Perks at work discounts
- Refer a friend programme
- In house training and development opportunities
- Dress down Fridays
- Free on-site parking
- Early finish last Friday of the month
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Peterborough: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Coordinator roles across Opals Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £25,000 bracket, including retirement vesting and health parity.
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