Service Engineer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
- Carry out 100% of the lift maintenance and lift service visits of the units within your territory
- Respond proactively and timely to lift breakdowns aiming to always achieve first time fix.
- Resolve any long standing lift faults, achieve zero defect insurance items and maintain contractual KPI’s through the reduction of lift breakdowns
- Carry out minor lift repairs to achieve continual lift operation
- Liaise directly with the customer whilst on site and build a good working relationship
- Be qualified to at least NVQ Level 3, J-Module or equivalent
- Have in-depth knowledge of a variety of different makes and types of equipment, such as dock-levellers, goods and platform lifts, scissor lifts and hydraulics.
- Demonstrate that you can apply lift engineering principles to maintenance and fault diagnosis.
- On top of a competitive basic salary you will receive benefits which include pension, 33 days holiday (including bank holidays), Life Assurance, Childcare Vouchers, Paid Maternity, Paternity, reduced rate private medical insurance, and access to the Otis Rewards Scheme
- Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees
- The opportunity to work for the world’s leading lift manufacturer, with some of the most prestigious customers in Tunbridge wells/Tonbridge/Sussex/Eastbourne and surrounding areas.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for Service Engineer roles across Otis's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £38,410 - £42,774 bracket, including retirement vesting and health parity.
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