Social Media & Ambassador Manager

Please note this role is predominantly working from home with 5-8 days per month based at our office in Kemble.

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as our Social Media & Ambassador Manager.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

• Leading the development and overseeing the execution of our social media strategy across existing and future channels
• Balancing third-party partner and trade marketing communication within our social media strategy
• Developing channel plans relevant to each platform and our target audience
• Overseeing delivery of our social media plans across channels including Meta, TikTok, YouTube and Strava
• Partnering with our creative and marketing teams to develop compelling and engaging social content using a variety of innovative formats, ensuring all activity delivers against the brief
• Working closely with the Head of Marketing to shape the ambassador program, ensuring cross-functional and collaborative ambassador campaigns are developed
• Managing the social media budget and relevant monthly processes including purchase order generation, kit orders, ambassador fees, boosted content and other costs
• Setting, tracking, and reporting against growth and engagement KPIs
• Managing and developing the social media team

Please note this role is 40 hours per week.

You’ll fit right in if you have:

• Strong experience building and delivering social media strategies across multiple platforms including Meta, TikTok and YouTube
• An understanding of different social content formats and channel-specific needs, and experience with social media tools such as Later or Sprout
• Experience working across consumer brands, either agency-side or inhouse
• Budget management experience
• Familiarity with all stages of the creative briefing and production process, including working studio, copy, and video teams/agencies
• The ability to coordinate multiple projects and support others
• Experience operating in a management or team leadership position

What’s in it for you?

Colleagues make a company, so we believe in offering a total rewards package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £35,000 per annum
• Bonus of up to £3,125 per annum
• 40-60% discount across our range of products
• 33 days holiday (inclusive of bank holidays)
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle
• Critical Illness cover
• Life Assurance
• Private Medical Insurance

But there’s more, for a full list of what we offer at O&CC check out our brochure here.

Applications from all genders and backgrounds are encouraged.

O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

This advert may close early if sufficient applications are received. Your application will be held in our ATS and processed in line with our privacy policy, visible on our website.