Programme Coordinator

About Oxford Business College

Oxford Business College is the oldest independent Business College in Oxford, having been established over 35 years ago. We offer courses from Level 3 – Level 7 including Foundation Diplomas, Undergraduate, Pre-Masters, Postgraduate and English Courses.

The Role

The Academic Programme Coordinator works closely with colleagues to continually enhance

academic delivery. This includes responding to a range of day-to-day queries to support the delivery

of courses, assessments, meetings, events and staff development. Integral to the role is effective

communication with staff, students , university or college partners and other external stakeholders as well as planning, administration, supporting academic staff to follow procedures and developing internal processes. The post-holder proactively ensures the provision of an efficient and professional service to students and academic staff.

Person Specifications

· A good honours degree or equivalent, post graduate degree and teacher training qualification (preferably PGCE).

· Evidence of further subject-based professional development.

· Experience of teaching relevant courses

· Experience coordinating /facilitating projects in higher educational settings.

· Knowledge of issues relating to student experience and teaching and learning in UK higher education.

· Excellent inter-personal and communication skills enabling constructive interactions with all university staff and external contacts

· Ability to exercise and demonstrate sound coordination of projects and timely delivery.

Key Responsibilities

Programme Coordination and Support as directed by the Head of Programme.

· To ensure the smooth day-to-day running of the programmes throughout the academic year including answering emails, speaking with students, and being the “logistical expert” for all details of their programme(s).

· To deliver clear and engaging communications to students using the College’s bespoke Learning Environment.

· To be responsible for preparing, organising and populating programme pages on the systems with up-to-date materials and information, ensuring accuracy, clarity and consistency in content.

· To work with the lecturers and other departments to facilitate learning and teaching, establishing best working practice and cross-team processes as required.

· To supervise and provide support to faculty.

· To assist with the set up and management of online timetables for the programme(s) with the Timetabling team and to arrange lecturer office hours.

· To maintain up-to-date student records and email lists, including working with the Admissions team and Registry to ensure that all students are registered properly and to resolve problems as quickly as possible.

· To manage the coursework process for programme modules, including creating coursework submission areas, peer review surveys, monitoring submissions, releasing grades/feedback and following-up with students where necessary.

· To liaise with teaching staff to ensure that coursework is marked to agreed deadlines and maintain accurate coursework marksheet records within shared team drive.

· To collate coursework samples for the Assessment and Exams Officer and team.

· In liaison with the Assessment and Exams Officer and team, to set up in-class tests if required, assist with exam arrangements (as required) and process student requests for mitigating circumstances, clerical checks and access to assignment briefs and exam papers.

· To report to the Head of Academics as when required on matters relating to the quality of higher education programmes they are responsible for.

Student Support and Student Experience

· To be a point of contact for students for one or more programme(s) and to facilitate contact between staff and students.

· To provide advice to students on routine matters and help them ‘settle-in’. You will be responsible for resolving students’ problems and queries independently as they arise throughout the year, referring issues to your manager when you judge this to be necessary to ensure that efficient customer service is delivered.

· To assist with the organisation and running of induction including Welcome Day student materials.

· To supervise Academic Support Officers in ensuring, that student receive all the additional support they need from a flexible timetable of tutorials, workshops, academic clinics and professional development planning

· To liaise with and refer students to Student Support Officers (as required) to ensure students receive all the non-academic support they need.

This list is not exhaustive, and the postholder may be required to undertake other such duties as determined by the Board in consultation with the postholder to ensure the continual progress of the College.

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Free parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Park Royal: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 27/03/2023