Showroom Manager

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round.

Working independently, the Showroom Manager is responsible for the daily operations of the showroom, upholding Bridgman’s standards and ensuring that each customer visiting our showroom enjoys a 5-star experience. Also situated within the showrooms is the concession of Snug, and the showroom manager will additionally interact and close sales with these customers

Responsibilities and Duties:

· Deliver excellent customer service

· Report to and work closely with the regional showroom manager

· Manage an end-to-end sales process

· Complete daily and weekly reports, along with ad-hoc reports when required

· Keep an in-depth knowledge of Bridgman’s products

· Upselling key items to customers

· Resolve customer queries and issues daily

· Opening and closing the showroom

· Keeping in communication with head office

· Liaising with key stakeholders within the business

· Tracking and reporting the showroom’s sales figures

· Managing the showroom’s space and visual merchandising

· Other ad-hoc duties include maintaining a clean, presentable showroom.

Key Skills:

· Experience managing a store independently

· Luxury sales experience

· A passion for delivering exceptional customer service

· Excellent communication skills

Salary: £25k per annum depending on experience

Working Hours: Full-time - working 5 days across Monday to Sunday

Contract: Permanent

Location: Showroom based in Wilmslow, England

We believe the best team is a diverse team. It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process. We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law.

Benefits include Competitive Base Salary, Commission structure, Vitality Health Care, 31 Days Holiday and Pension.

Job Types: Full-time, Permanent

Salary: £24,000.00-£25,000.00 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Flexitime
• Free parking
• On-site parking
• Private medical insurance
• Referral programme
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: One location

Reference ID: Bridg23ShowroomWilmslow