Customer service advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
- Enjoy remote working
- Work with a luxury formalwear brand
About Our Client
They are leading UK luxury menswear brand with multiple stores throughout the United Kingdom.
Job Description
The duties of the successful customer service advisor (remote based) will be to:
Respond to customer needs in a consistently efficient, accurate and timely manner.- Provide support and comprehensive product information to customers.
Manage calls, written correspondence and adhere to business processes and policies.- Assist in purchases.
Consistently meet departmental productivity KPIs.
Handle all enquiries such as delivery, stock, returns and exchanges.
The Successful Applicant
As a successful Customer service advisor (remote based) you will have:
- Superior communication and interpersonal skills.
- Exceptional work ethic
- Previous service experience in a contact centre environment
- Experience handling inbound or outbound calls
What's on Offer
You'll be offered a equivalent London salary of £25,000
- Full-time with some flexibility to work weekends/bank holidays
- Weekly pay
- Start Immediately
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer service advisor roles across Page Personnel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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