Live Chat Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
- Immediate start!
- Great working patterns!
About Our Client
Based in Swinton, our client is a leading e-commerce retailer. They are looking for a Live Chat Agent to join their team on a 3 month basis.
Job Description
As a Live Chat Agent you will be:
- Liaising with customer and suppliers via live chat platform/emails
- Liaising with internal teams
- Understanding the customer current situation and providing an appropriate solution
- Working towards team KPI's
The Successful Applicant
To be successful in this role:
- Experience within customer service using emails/livechat software
- Strong customer focus
- Self-motivated and enthusiastic
- Excellent communications, both verbal and written
- Ability to work well within in a team as well as independently
What's on Offer
In return, our client can offer:
- Immediate start
- Great working patterns (Monday to Friday 9 - 17:30)
- Free on-site-parking
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Live Chat Agent roles across Page Personnel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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