High Street Sales Administrator
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Position Overview & Specifications
We are looking for a customer focused High Street Sales Administrator to join our UK High Street team. You will have a passion for books across all ages and for supporting all booksellers on the high street including independents, WHSmith and Waterstones.
Your role would include supporting the Sales Managers on everything from presentations to buyers, to submitting title grids for promotions and engaging with booksellers on email, social media and in person.
You’ll need excellent attention to detail and be a proactive self starter who loves a challenge as well as variety in their work. It is a fun environment full of passionate people.
Key tasks will include managing retailer grids, creating financial claims, placing orders for booksellers and events, and dealing with adhoc queries. You will also support the Children’s Sales Director.
You will work with our High street team and Regional Sales Managers as well as our trade marketing, editorial and distribution teams. Building strong relationships internally is key to this role.
The successful candidate will have the following skills & knowledge -
- Excellent interpersonal skills
- Attention to detail
- Understanding of UK retail especially high street booksellers
- Highly organised and able to prioritise workload
- Able to multitask and work under tight deadlines
- Numeracy skills and problem solving
- Strong and effective communication skills
Required Experience -
- Ideally experience working for a publisher or high street bookseller
- Knowledge of the book market across Adult trade and Children’s
- Demonstrated ability to multitask in a fast-paced environment
- Experience of managing complicated processes and spreadsheets
- Good Excel skills
We’d love it if you had -
- A passion for bookselling and books
- Experience in putting the customer first
- A love of detail and making processes work effectively and efficiently
- A passion for reading
- Have used or are familiar with Google for Work (Gmail/Google applications)
Job Description
Salary starting from: £24,000 onwards
Closing Date: 12 Feb 2023
Hiring Manager: Sarah Ramsey, Sales Director
We are highly committed to equality and diversity. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our full Diversity & Inclusion Pledge is available here https://www.panmacmillan.com/about/diversity-and-inclusion
All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for this role.
Please note that all personal information which we process in connection with your application will be treated in accordance with our Recruitment Privacy Notice available here: https://panmacmillan.com/recruitment-privacy-notice. Please read our Recruitment Privacy Notice before submitting your application
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Publishing
Based on transatlantic hiring benchmarks for High Street Sales Administrator roles across Pan Macmillan's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Publishing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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