Retail Supervisor Chelsea and Kings Cross

Happiness has many forms and new stationery is one of them.

We are looking for a permanent, full time Supervisor for both our Chelsea store and our concession in Coal Drops Yard, Kings Cross.

We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you then join our club!

A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun.

Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.

We’re looking for a Supervisor who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.

• Salary dependent on experience
• 20% discount on stationery

Duties include

Store management

• Assisting Store Manager in training, motivating and managing our team
• Assisting with recruiting new Papersmiths
• Follow our existing systems and introduce changes to make the more efficient and enjoyable
• Assisting Store Manager with holiday and absence management
• Driving sales and meeting sales targets
• Managing instore systems including our POS, Vend
• Ensuring the interior and exterior of the shop and stockroom are immaculate
• Enlist the help of others when needed to fix problems quickly
• Keeping stocked with necessary supplies
• Prepping, updating, replenishing resources and task sheets
• Customer service and making sales
• Banking and sales reporting

Inventory management

• Updating the inventory with new stock arrivals
• Processing deliveries
• Organising and overseeing stock checks

Visual Merchandising

• Take direction from our creative team to create new displays
• Direct the refreshing and maintenance of displays as necessary ( daily - weekly)
• Assist with the installation of window displays

Skills Required

• Supervisor experience : 1 year ( Preferred )
• Commercially minded
• Customer centric with a positive attitude
• Confidence to demonstrate products
• Experience in sharing specialist knowledge with customers
• Excellent communication skills
• Visual merchandising skills
• Able to work weekends and holidays as required

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Application question(s):

• Have you included your covering letter?
• Have you included your availability?

Experience:

• Retail supervisor or management: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 22/05/2023