General Manager (Operations)
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Position Overview & Specifications
My client is a market-leading Food / FMCG business based in South Wales, specialising in own-brand products. The business has enjoyed significant growth in recent years which has been facilitated by increased customer demand, continued diversification of its product range and ongoing investment from its parent company.
Two primary sites are currently in operation; a Head Office and factory in Swansea, and a recently established, highly automated plant in Cardiff.
With over 500 employees across both sites, my client is committed to recruiting talented and driven professionals to join the business on its impressive growth journey.
Responsible for leading and managing the Operations Function, designing the operational strategy to ensure that all business objectives are fully realised
Lead and manage senior stakeholders and site leadership in the interest of leading both sites and facilitating organisational goals.
Key Areas:
Operations
Health & Safety
Technical
Engineering
Continuous Improvement
Key Responsibilities:
Overall accountability for the Operations function across both sites within the business, overall accountability for the delivery of operational key performance indicators.
Coach, develop and review performance of team to increase the overall quality of Operations within the business, operating as a business leader.
Act as the operational lead within the business and lead the senior management team to deliver the wider business strategy.
Contribute to the formulation of the business financial budget and ensure ongoing compliance with respect to output, resource and maintenance.
Liaise across all functional/departmental areas so as to understand all necessary aspects and needs of operational development, and to ensure that Direct reports are fully informed of operational objectives, purposes and achievements.
Maintain a cost effective and appropriate operating model, embedding standards and principles across the business to maximise productivity, the sharing of best practice and commercial benefit.
Ensure that the business has the necessary manpower, competence, skills, knowledge and tooling required in order to achieve production targets in accordance with customer requirements.
Ensure production processes, equipment, facilities and the working environment are all conducive to producing high quality products.
Promote a culture of high employee engagement and motivation where the needs of the company are balanced with the needs of individuals.
Promote and maintain awareness and compliance of Health and Safety in accordance with best practice and legal requirements.
Employer Paul Bennett Recruitment Ltd Location South Wales Salary £150,000 package including car & bonus (negotiable) Closing date 30 Apr 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for General Manager (Operations) roles across Paul Bennett Recruitment Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £150,000 - £150,000 bracket, including retirement vesting and health parity.
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