IT Field Service Engineer – Cardiff Full Time Permanent
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Position Overview & Specifications
IT Field Service Engineer – Cardiff – £27,000
Pearson Carter are working with an established End User, who are Field Service Engineer to join their team, who is looking to develop and advance their career, within a very reputable company.
Responsibilities:
- Responsible for IT Service Desk Tickets (Incidents, Problems, Service Requests)
- Support key business applications
- Provide both technical and hardware support
- Work with field services team to deliver larger projects
- Liaise with suppliers to provide onsite support
Experience:
- Experience working in support/service helpdesk/IT environment
- Technical/hardware support experience
- Excellent communication skills
- Full driving licence
Salary:
This client is offering a salary package up to £27,000 + great benefits.
Location:
This is an on-site working role, with travel to their Cardiff office 5x per week.
How to Apply
Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Dynamics 365 CRM with specialist roles across the globe – www.pearsoncarter.com
Field Service Engineer, Field Service Specialist, Support Engineer, Support Analyst, IT Support, Service Desk, 1st Line, 2nd Line, 3rd Line, Technical Support, Hardware SupportApplication Support Analyst, IT Application Analyst, IT Application Support Analyst, IT Application Support, IT Support Analyst, IT Application, Office 365, O365, Microsoft Windows, Microsoft Office, Wales, South Wales, Cardiff, Newport, Pontypridd, Cwbran, Penarth, Cowbridge, Bridgend
Job Overview
- Location: Cardiff, UK
- Job Title: IT Field Service Engineer – Cardiff – £27,000
- Salary: £22000 - £27000
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Field Service Engineer – Cardiff Full Time Permanent roles across Pearson Carter's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £27,000 bracket, including retirement vesting and health parity.
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