IT Support Manager • Full Time Permanent
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Position Overview & Specifications
IT Support Manager • up to £65K • End User
Pearson Carter are working with a market leading global end user to find an IT Support Manager, offering hybrid working (2 days p/w in their Hackney office) and a salary of up to £65K.
Responsibilities
- Develop and lead the IT Support function and team
- Arrange technical aspects of kiosk installations
- Ensure faults are resolved
Experience
- Experience managing an IT Support team
- Experience dealing with suppliers
- Customer service experience
Salary
My client is offering a salary of up to £65K to join their team based in London.
Location
Join our client’s team, based in London. Enjoy working on a hybrid basis with 2 office days per week.
How to Apply/ Next Steps
Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology Recruitment with specialist roles across the globe – www.pearsoncarter.com
Keywords: Microsoft Dynamics CRM, Dynamics CRM, CRM, D365, Dynamics 365, Microsoft, Customer, Sales, Engagement, Marketing, Customer Engagement, Microsoft Dynamics 365, Microsoft Dynamics 365 CE, Microsoft Dynamics 365 Customer Engagement, IT Support Manager, Support, Manager, IT
Job Overview
- Location: London, UK
- Job Title: IT Support Manager • up to £65K • End User
- Salary: £55000 - £65000
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Support Manager • Full Time Permanent roles across Pearson Carter's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £55,000 - £65,000 bracket, including retirement vesting and health parity.
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