Key Account Manager
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Position Overview & Specifications
Our client is industry leading specialist sub contractor into the Telecoms Build Sector, specialising in lifting, high rise and street works projects. Due to continued contract wins and company growth, they are now on the lookout for a new Key Account Manager. The Key Account Manager will work within the lifting services division with responsibilities for owned accounts B2B Sales and full account management to ensure best in class service is delivered.
- Create, manage and maintain a Customer Account Management Plan that meets the key commercial and operational objectives of the business.
- Develop seamless and regular planning meetings with customers to maximise theclarity on forward workload / pipeline.
- Pro - actively engage and influence customers to use andremain front of mind when employing lifting and logistics services.
- Proactively build relationships within the UK telecommunications market to fully capitalise on market growth.
- Develop customer segments & establish the business as a leading services solution provider into the telecommunications market.
- Develop a strong and positive relationship with the key decision makers andinfluencers within allocated customer accounts.
- Ensure the business CRM database is updated with current customer information and performance.
- Ensure regular reporting on customer performance and profitability.
- Support and assist the Redtrail/Commhoist Project and Service Delivery Managersto achieve their objectives.
- Maximise the business opportunities presented to us from its targetcustomers.
- Provide responsive, positive, and efficient resolutions to satisfy customers expectations and needs.
- Liaise with internal operations and commercial teams to support their objectives.
- Act as escalation path for customers and internal teams to ensure any contractual issues are resolved in a timely manner.
They're offering a competitive salary, car allowance and bonus structure along with this role
Job Type: Full-time
Salary: £32,000.00-£35,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Newton-le-Willows, WA12 9SL: reliably commute or plan to relocate before starting work (required)
Experience:
- Account management: 2 years (preferred)
- sales: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Key Account Manager roles across Peel Technical's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,000 - £35,000 bracket, including retirement vesting and health parity.
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