GP Assistant

Our Patients Need You!

At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!

The job

You will be working with our in-house clinical and non-clinical team including close contact with our experienced GPs to support the delivery of the highest quality primary care service to our patients. More specifically, our GP Assistants are responsible for helping to manage the administrative aspects of our patients care.

The day to day responsibilities include:

• Understanding and sorting incoming patient letters (either via post or email) to ensure that they are filed correctly and any that require action are flagged
• Checking incoming lab reports and test results – segregating into normal (for filing) and abnormal (for a GP to check)
• Data entry of relevant information from incoming letters, tests and reports (e.g. looking for diagnoses, investigations, results, history, medication etc.)
• Processing and following up on patient referrals as instructed by the clinical team including 2 week wait urgent cancer referrals
• Processing and completing medical report requests from patients or third parties
• Summarising newly registered patient records and ensuring the maintenance of existing medical records
• Managing, actioning and responding to your workflow and tasks in EMIS (including much of the above)
• Communicating with patients, our team and external teams to ensure these tasks are completed in a timely and appropriate manner

Details

Location: Opportunities available across all our sites ie, Nightingale Surgery (SE12 8NP) , Lewisham Medical Centre (SE13 5PJ) , Knights Hill Surgery (SE27 0DF) , Penrose Surgery & Maddock Way (SE17 3DW), Deptford Surgery (SE14 6TJ) and Kingfisher Medical Centre & Surrey Docks (SE8 5DA)

Hours: Full Time (weekdays)

Salary: £20,530 – £29,328 FT depending on experience. Overtime paid if required.

About you

The right candidate will demonstrate a strong eye for detail maintained for prolonged long periods of time and excellent organisational skills. You will also need strong analytical skills to understand all of the incoming information and good communication skills to work with all the people involved. Looking for candidates with a strong medical background

Minimum requirements: Good knowledge of medical terminology, human anatomy, biochemistry, general medicine and strong keyboard/computer skills. Previous experience working with EMIS preferred but not required.

About us

We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.

With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.

We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well!

As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.

On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work!

Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus

Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.

All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!