Guest Service Agent (m/f/d) parttime 20 hours
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
We trust you in these areas:
- Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
- Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
- Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
- Office - It is easy for you to deal with the necessary correspondence
- Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel
These are your talents:
- Experience - you are fit in service
- Clean - hygiene is the rule: You live it and keep yourself up to date
- Language - in English you are in contact with guests and team
- Attentive and responsible - that's how you get involved in the team with pleasure
This is how we work together:
- Flat hierarchies - your opinion counts
- Uniform - you work in jeans and t-shirt
- F&B-Discount - working and eating together is part of it for us
- International working environment - you get to know other cultures
The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.
Have a look around. You like it with us? We are looking forward to receiving your application documents - by e-mail to jobs@pentahotels.com. You have questions? Please call us at +49 (0) 69 256699853.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Guest Service Agent (m/f/d) parttime 20 hours roles across pentahotels UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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