Handover Specialist

New Car Handover Specialist in Cardiff.

• £20,000 basic salary with a £25,000 OTE based on customer service scorings.
• Hours are 8:30am to 6:00pm, Monday to Friday with 1 hour for lunch along with occasional Saturdays paid at time and a half.
• Fantastic chance to start a career in the motor trade with a large manufacture owned dealer group.

Our client, a large multi-franchise manufacture owned car dealer group are currently looking to recruit a Handover Specialist to join their new car sales team at their Cardiff dealership.

Reporting to the New Car Sales Manager and working as part of a friendly sales team, your key responsibilities as a Handover Specialist shall include:

• Track all car orders progressing through our client’s departments until handover and ensure every vehicle is handed over in a professional and timely manner.
• Keep all customers informed of collection dates and times.
• Demonstrate car’s features before the customer leave our client’s premises.
• Ensure all paperwork is completed on time and handed into the correct departments.
• Liaising with customers after handover and keeping them happy.
• Ensuring positive customer feedback is met after each handover using internal systems.
• Making sure the car is fully prepared, managing the process to ensure all the work is completed to the agreed timescales ready for delivery.
• Checking all the paperwork with the customer, from car specification to finance documents are completed to company standards.

This is a unique Handover Specialist role for our client so they are looking for someone with a strong customer service focus, a full UK manual driving license with minimal points, and be situated within a reasonable commuting distance of Cardiff.

In order to be eligible for this Handover Specialist role, you must be from a customer facing background, ideally with an element of sales or retail experience, be organised and have the ability to manage a diary system, and be able to excite all customers on our client’s brand and reputation while building and strong and prospective career for yourself.

Due to the nature of this Handover Specialist role, you will be required to work in a fast paced environment so strong communication, team building and organisation skills are an absolute must. Current vehicle/motor trade knowledge, or experience is desirable.

For your hard work as a New Car Handover Specialist our client is offering:

• Basic salary of £20,000 per annum.
• Access to customer service performance related bonus scheme providing an uncapped on-target-earnings of £25,000+ per annum
• 24 days annual holiday allowance plus the 8 bank holidays.
• Full in-house and manufacturer approved training.
• A contributory workplace pension scheme.
• Fantastic career prospects a manufacturer owned car dealer group
• Working hours are 8:30am to 6:00pm Monday to Friday with 1 hour for lunch along with occasional Saturdays which will be paid at time and a half.

If this Handover Specialist Job interests you and you would like to know more about it or other Automotive Jobs in Cardiff please contact Harry Woodcock at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.