Senior Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
- Basic Salary up to £32,000, OTE £38,000
- Monday – Friday 08:00 – 18:00, 1 in 5 Sat’s 08:00 – 12:00!
- Great Work Life Balance
Our Client has a state of the art showroom, with the latest technology to impress and inspire customers and employees alike. With one of the largest used car offerings in the area, and over 25 years of experience of working alongside a prestigious manufacturer.
Due to an increase in demand, they are currently requiring a Service Advisor for their busy Aftersales Department!
What’s in it for you for this Service Advisor?
- A Competitive Basic Salary – Basic Salary up to £32,000
- On target earnings of £38,000
- Monday – Friday 08:00 – 18:00
- 1 in 5 Weekends, Saturday's 08:00 - 12:00
- 22 Days Holiday + Bank Holidays, Rising with Service
- A supportive Management Structure
- Company Discounts
- Full Systems & Process Training, with manufacturer accreditation's available
- Company Pension
- Future Development Opportunities with a large Group.
- Meeting and greeting customers
- Provide customers with information and advice on repairs, explaining the repair estimate with the customer & ensuring customer agrees to all work.
- Call customers to advise them about service changes or car pick-up times
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Filing paperwork, ensuring all invoices are accurate
- Taking Payment for agreed repair.
- Assist Manager with the branches workflow and schedule
- Maintain positive customer relationships to ensure repeat business and brand protection at all times
- Enjoy working in a fast-paced environment
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software, preferably Drive/CDK/Kerridge
- Excellent customer service, interpersonal and communication expertise
- Strong organisational, decision-making and problem-solving skills
- Organisational skills, and work well under pressure
- Good team player
- Full UK driving licence (Preferable)You will hold a Full UK Driving Licence
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Senior Service Advisor roles across Perfect Placement Automotive Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,000 - £38,000 bracket, including retirement vesting and health parity.
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