Customer Account Executive
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Position Overview & Specifications
Here in the UK In the UK, Pernod Ricard is made up of 3 businesses:
- Pernod Ricard UK, which markets, sells and distributes our products in the UK and also drives the global development of our iconic Gin brands through The Gin Hub
- Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
- Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.
Your New Team This position sits in our Pernod Ricard UK (PRUK) business. Our diverse population of 300+ passionate employees have been creating conviviality since 2001, bringing our premium brands and unforgettable experiences to the UK. As the world’s 2nd largest spirits market, the UK is a key location for our company. Since 2017 PRUK has also hosted The Gin Hub, the team responsible for managing the Group’s unrivalled portfolio of ‘Premium+’ International Gins globally.
At PRUK, we have a culture that blends performance and conviviality: we are recognised as an open and diverse business with a firm commitment to our employees’ wellness, inclusion and safety and to making a positive impact on our industry and environment.
The UK market is a well-developed, competitive environment with a number of large competitors selling to very well developed trade segments. The On Trade consists of over 100,000 licensed premises supplied by a number of large national and many small regional wholesalers.
Your unique contribution You will have 2 main areas of responsibility: Connectivity: Build collaborative relationships with all C&C regional stakeholders and facilitate conversations between relevant members of respective field teams to capitalise on opportunities. Communication: Deliver key messages to C&C regional teams on a regular basis in an engaging and inspiring way to support growth of PRUK brands. About your role Creating an emotional connection for PRUK brands at all levels within the C&C regional teams through collaborative relationships and regular dialogue, which translate into market share growth and improved profitability.
Utilising Salesout data in order to explore opportunities across C&C regions and supporting PRUK Field Sales Teams with volume requests for contracted and prospect customers.
Attending PRUK Field Sales Team meetings to update on RTM activity, including performance, upcoming promotions and supply constraints.
Who you’ll be working with Internally, you’ll work with Field Sales, Brand in Hand, Customer Marketing and the wider On Trade RTM team.
Externally, your main contacts will be the C&C Commercial Planning Manager’s and Regional Sales Manager’s, as well as their wider teams.
Your blend of talent
This position could be right for you if you:
- Love the On-Trade.
- Enjoy hosting and building new relationships.
- Have good industry knowledge.
- Adapt style to suit audience.
Our mix of benefits
For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance.
Our lifestyle benefits options include 28 days’ annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more!
You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.
We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.
We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.
We’re committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.
We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.
We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.
Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.
Responsible drinking As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.
In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. Job Posting End Date: 2023-05-11 Target Hire Date: 2023-06-30 Target End Date: 2023-07-01
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Food & Beverage Manufacturing
Based on transatlantic hiring benchmarks for Customer Account Executive roles across Pernod Ricard's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Food & Beverage Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,274 - £37,000 bracket, including retirement vesting and health parity.
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