Mobile Library Assistant

Peterborough Limited are recruiting for a permanent Mobile Library Assistant to work in Peterborough for a minimum of 22 hours per week, which could be increased to 26 hours per week and would be based on a fortnightly rota. Candidates MUST hold a category C1 driving licence.

We are looking for a new Library Assistant to assist in the day-to-day operation and delivery of library services providing high quality customer service to all service users. The 22-26 hours per week position will be required to help with the mobile library service when needed and therefore must hold a category C1 driving licence. The position will also be required to work across multiple Peterborough Library sites dependant on rota gaps.

In addition to a salary of £9.50 per hour increasing to £10.36 after probation completion, we also offer an attractive benefits package including paid mileage, company sick pay, pension scheme, holidays, discounted gym membership and life assurance scheme.

What does the role involve?

• To welcome and greet members of the public and to actively promote the library service including self-service technology and electronic resources
• To lend items to customers and maintain customer records
• To assist in creating a customer-friendly and easy-to-use library environment including shelving and shelf tidying
• To assist users to find the most suitable resources and information for their learning needs including referring them to external organisations
• To assist library users in the use of ICT based services
• To assist or deliver sessions with visiting groups, class visits and events as required and to deliver under 5’s story time and rhyme time sessions
• To assist in the promotion of reading including creating displays
• To work effectively within teams and take responsibility for continuously trying to improve the overall performance and to achieve service goals within the ‘Cultural’ service

What are we looking for?

• Category C1 driving license
• 4 GCSE’s including English and Maths at grade B or above or equivalent
• Ability to achieve a Library prescribed ICT course to the required level
• Working in libraries/heritage or in a customer related environment
• Working as part of a team
• Addressing challenging situations in an appropriate manner
• Using Microsoft Office and Internet

Job Types: Part-time, Permanent
Part-time hours: 22-26 per week

Salary: £9.50-£10.36 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Life insurance
• Sick pay
• Wellness programme

Schedule:

• Monday to Friday
• Weekend availability

Licence/Certification:

• Driving Licence (required)

Work Location: In person