Match Day Ticket Office Assistants
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
To work within a busy, friendly team every matchday providing excellent customer service to our supporters face to face and on the telephone.
The role requires our Ticket Office Assistants to work Saturdays 12:30pm to 3.30pm and/or mid week 5:00pm to 8:00pm for midweek matches. Subject to seating availability you also get to watch the match afterwards!
Main Duties
- To serve supporters in person and on the phone, selling tickets, season tickets ensuring a fast and effective customer experience
- Work in the ticket collection points
- Handle all customer enquiries professionally and promptly
- Advise supporters of matches on sale, and any other products as required
- Ensure up to date records are recorded and inputted at source
- Identify and execute all sales and upselling opportunities
- Work effectively and positively with other members of staff
About you:
- Significant experience of using computers and IT, training will be given for our in-house system
- Experience of working in a customer facing role
- Excellent customer service skills
- Able to work with a high level of accuracy and attention to detail.
- Able to work under pressure and when its really busy!
- Great team player and helpful to the team
- Well-presented and professional
Job Type: Zero hours contract
Contract length: 12 months
Salary: £12.50 per hour
Benefits:
- Casual dress
- Employee discount
- On-site parking
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Match Day Ticket Office Assistants roles across Peterborough United Football Club's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £13 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
