Returns Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About the role:
The successful candidate for this role will ensure the smooth running of the returns function within the business. They will be responsible for coordinating between different areas of the business such as buying, finance and operational teams to ensure that returns to publishers are completed in good time and to the best commercial outcome for the business.
Duties & Responsibilities:
- To ensure returns are processed in a timely manner and within supplier deadlines
- Coordinate paperwork relating to book purchase returns
- Deal with subsequent queries
- Create returns note and debit notes
- Process supplier credit notes on the ledger
- Monitor and chase outstanding credit notes
- Any other duties commensurate with the post as necessary to ensure the efficient running of the department.
The successful candidate will support the operational areas of the business on an 'as needed' basis by undertaking work in the functions outlined below:
- Goods inwards
- Order checking
- Stationery Production
- Servicing
- Invoicing
- Dispatch
- Bookshop
The deadline for this post is 17 February 2023.
The successful candidate must be willing to commute or relocate. The role is based on-site.
Job Type: Full-time
Salary: £19,500.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 17/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Returns Administrator roles across Peters Booksellers's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,500 - £19,500 bracket, including retirement vesting and health parity.
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