Assistant Manager
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Position Overview & Specifications
Brighton Preston Park | Published 13/02/2023
227-233 Preston Road, Brighton, East Sussex BN1 6SA £10.60 Permanent Full-time Full Time - 37.5 hours, working any 5 out of 7 days per week*Pets Corner is an award-winning family run business, looking for customer focused, friendly and career driven Assistant Managers who have a genuine enthusiasm for people and pets to join our Preston Park store.
We are the ‘Home of Natural Pet Food’ and the world’s only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition advice in the industry. In this position you can enjoy working for a company where you really can make a difference!
The role of Assistant Manager will include:
- Delivering exceptional customer service and going ‘the extra mile’ for every customer
- Assessing customers’ needs, recommending Pets Corner products and services
- Working with your Store Manager to identify any improvements needed to maximise store sales and performance
- Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
- Maintaining our high standards and ensuring products are fully stocked, well presented and clean with a good shelf life
- Keeping up to date with pricing, promotions and merchandising
- Key holding responsibilities, opening and closing of the store
- Maintaining accurate inventory by checking deliveries, undertaking stocktakes and investigating any stock losses.
Essential skills required for the role of an Assistant Manager:
- A genuine interest in the Pets Corner vision, our products, and our values
- Strong team focus with the ability to lead and motivate others.
- Excellent communication skills
- A passion for customer service with a desire to get to know our customers and their pets, building strong relationships, we love our customers pets as much as they do!
- A thirst for continued personal training and development
- The drive and determination to work equally well as part of a busy team or under your own initiative.
- You do not have to have prior animal experience, just the right attitude and willingness to learn!
Why join us? Pets Corner has become a larger company however it is still very much a family business at heart where you are a name and not a number. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.
Benefits of becoming an Assistant Manager with Pets Corner include:
- The most extensive training and development plan in the industry with our Pets Corner curriculum containing over 900 different training documents and dedicated Academy classroom sessions.
- Enhanced bonus scheme with members of our teams regularly earning up to 30% of their annual salary.
- Other reward systems in place to enhance your earnings
- Staff discount of 35% on accessories, 25% on food, 20% in Dogwood Grooming Salons
- Tools, articles and support to help manage mental, physical and emotional wellbeing.
- Offers across a large range of retail and wellbeing brands, including discounts on gym memberships and fun days out!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Pet & Pet Supplies Stores
Based on transatlantic hiring benchmarks for Assistant Manager roles across PetsCorner's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Pet & Pet Supplies Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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