Head of Quality

The role Head of Quality is to be responsible for the leadership of the quality team, driving quality and compliance through effective communication and leadership. This is to ensure accurate, efficient and timely delivery in line with PHX, including our awarding and/or regulatory body requirements and to provide monitoring, training and support. The role that we have available will require travel across our Centers that cover the Cumbria and Lancashire.

Key Responsibilities

·· Responsible for managing, improving and reviewing quality processes, to ensure excellent quality is maintained across the business.

· Lead and engage staff and teams, including providing development opportunities, support and encouragement

· Manage all quality inspections from external agencies

· Collaborate with team to put in place required quality standards and processes for the company.

· Provide robust staff training and monitoring process

· Ensure an acceptable programme of standardisation meetings.

· Responsible for creating an effective system and ensuring that all staff adhere to internal and external quality assurance standards.

· Ensure all quality standards and processes are met across the business for all contracts.

· Responsible for completing and sharing Self-Assessment Reports.

· Implement any changes to quality standards and procedures across the business.

· Produce regular reports on quality within the business and present to management / stakeholders.

·Work closely with other department Heads

Person Specification

· Proven experience of performing a similar Quality role and dealing with OFSTED

· Proven experience of improving quality standards with the ESFA and DWP

· Excellent attention to detail and organisational skills.

GCSE English Language or equivalent (Grade A*-C)

Benefits:

· 25 days holiday pa (rising to an additional 5 days holiday with service) + bank holidays

· Opportunity to take 1 well-being day pa

· Opportunity to take part in a charity day

· Company sick policy

· Pension scheme and many more

Size and Scope

· The successful candidate may be required to work from any of our other PHX Training Centres across Cumbria and Lancs

· This role will involve team working to promote best practise and leadership of a focus driven business

This role will require a standard clearance from the Disclosure and Barring Service.

Due to the high volume of applications expected, only shortlisted candidates will be notified.

Candidates chosen for interview will be required to complete a PHX application form before interview stage.

PHX Training welcomes applications regardless of gender, disability, age, ethnicity, sexual orientation or faith.

PHX Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment and that students and staff can study and work in an environment free from harassment and bullying.

Job Type: Full-time

Salary: £29,000.00-£36,000.00 per year

Benefits:

• Additional leave
• Company pension
• Sick pay
• Wellness programme

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Blackpool: reliably commute or plan to relocate before starting work (required)

Work Location: In person