Head Receptionist
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Position Overview & Specifications
Job description
Physio.co.uk is a private physiotherapy practice with several clinics located around the North West of England.
We are currently looking to recruit a full-time Head Receptionist to join our growing team of admin staff. The role will be based at either of our Manchester City Centre clinics (M3 4DN & M1 3ED)
The role will involve the below:
- Booking in new and existing patients
- Managing therapist diaries
- Answering telephone calls
- Liaising with third parties
- Ordering and maintaining office and clinic supplies
- Taking payments
- Weekly banking
- Organisation of post
- Ensuring the smooth running of the clinic on a day to day basis
- Managing part-time receptionists and the reception rota
The hours of work are Monday - Friday, 8 am - 5 pm, but flexible working is required.
The Ideal Candidate:
The ideal candidate will be somebody who is enthusiastic, outgoing and confident. They will be able to work well with our existing team. We are also looking for someone who is personable, easy to talk to and is able to create great first impressions.
What does it take to be successful in this role?
To be successful in this role you would need to:
- Have excellent verbal and written communication skills
- Have good organisational and time management skills
- Be able to lead others
- Thrive on learning and developing skills
- Have previous reception experience
Why us?
At Physio.co.uk we make sure that our staff are well looked after and enjoy working in the environment we provide. If you are successful in this application process you will be able to enjoy:
- A performance-based bonus, which is paid twice annually
- A great working environment
- Regular staff events
- Career development
- Recognition
If you are interested in a full-time receptionist role in Manchester City Centre please apply by sending in your CV with a covering letter.
Please see our website for more information: https://careers.physio.co.uk/job-vacancies/admin/receptionist.php
Job Types: Full-time, Permanent
Salary: £16,552.90-£23,028.20 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
Application deadline: 21/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head Receptionist roles across Physio.co.uk's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £16,553 - £23,028 bracket, including retirement vesting and health parity.
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