Cleaning Supervisor - Solihull, England

Overview

Ref:
T114

Salary:
£10.80 - £10.80/hour

Location:
- United Kingdom - England - West Midlands - West Midlands - Solihull

Contract Type:
Permanent

Posted:
14 April 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Cleaning Supervisor - Hours are Monday to Friday, 3pm to 7pm or 4pm to 8pm - A full driving licence is required for this role

Pinnacle Group are looking for an experienced and knowledgeable Cleaning Supervisor to lead a team of cleaners based in 2 sites in Solihull. This is a working supervisor role so the suitable applicant would be overseeing the other cleaners whilst also cleaning their own areas around the school.

Duties/Key Responsibilities

• Managing the core functions of the Contract Cleaning and annual Deep Cleaning
• Performance management and development of the Cleaning Team Leaders and Operatives
• Management of the areas covered by the contract through formulation and implementation of a clear cleaning programme, ensuring that the cleaning specification requirements are understood and that they are maintained to the level required by the contract, ensuring client satisfaction
• Flexibility to ensure that formal rectification or ad-hoc cleaning issues are picked up and can be responded to and managed in a timely manner in line with the contract specification
• Management of the Mobile and Static Cleaning Team’s to ensure completion of cleaning tasks in line with the contract specification to the required standard and timescales
• Ensure compliance with all relevant statutory requirements including Health & Safety
• Ensure that equipment is used safely and maintained to the required standard by the Cleaning Team’s and that it is repaired appropriately as and when required

Skills Required

• Experience of leading and motivating a team
• Take appropriate and decisive managerial action after considering a range of options
• Work to achieve customer satisfaction
• Demonstrate enthusiasm and commitment
• Remain calm, objective and in control in stressful situations
• Respond positively to and learn from change, be receptive to new ideas
• Demonstrate flexibility and a willingness to challenge accepted or established practices and structures

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Contact information

Walsall Mock