Receptionist / Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Planet Ice Coventry has an exciting opportunity for a Box Office Assistant
Receptionist / Customer Service Adviser
Job Type: Part Time
Planet Ice Coventry is looking for a friendly, hardworking individual who can work well under pressure alone and as part of a team, with strong customer.
Service skills
· The right candidate must have good telephone manner, be punctual and be able to think on their feet.
· Experience with computers essential (particularly Microsoft Excel, Word & Outlook).
· Part time role suitable for a confident and friendly individual.
Responsibilities will include:
· Greeting Customers
· Cash Handling
· Answering The Telephone
· Responding To Emails
· Liaising With Co-Workers
· Make Bookings For Upcoming Courses/Events
Previous receptionist/administration work would be a bonus, however full training will be given.
Hours of Work
This is a part time role where the successful applicant can expect to work around 15-20 hours per week, with the opportunity for additional hours during school holidays and when covering annual leave.
How To Apply
If you wish to apply please send your CV with a covering letter stating why you would like this opportunity to Matthew Poultney, General Manager
Job Type: Part-time
Part-time hours: 10-20 per week
Salary: £10.42 per hour
Schedule:
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist / Customer Service Advisor roles across Planet Ice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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