Team Member - Tills & Grocery

OUR MISSION At Planet Organic, we strive to be more than just a shop. We want to do more for our customers, neighbourhoods, employees, suppliers and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically as a business.
We care deeply about the communities we are a part of. Our goal is to promote health within our communities and to be ethical in our treatment of both people and the planet. Being part of a community also means being part of conversations, listening and using the views of those we serve to improve what we do.
ROLE OVERVIEW We are looking for Planet People that have a natural ability to deliver service in a way that makes our customers feel at home. They can wow and delight our customers in thoughtful and unexpected ways and help them to discover better.
We believe in supporting and developing our team members from the moment they begin their Planet journey, offering them a selection of training courses that enable them to grow and progress.
KEY RESPONSIBILITIES

• Make every customers experience fun, educational and rewarding.
• Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
• Serve customers at till points, processing cash and card transactions.
• Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

PERSON SPECIFICATION

• Excellent customer service skills & willingness to learn
• Passionate about food, health and wellbeing
• Previous experience in retail preferred but not essential

BENEFITS

• 25% colleague discount across all stores
• Excellent opportunities for career development and progression
• 28 Days holiday per year (pro-rata)
• Access to My Benefits platform following successful probation including tax/national insurance reductions on brand new bikes, Apple products etc.
• Access to discounted life assurance, dental and travel insurance.
• Company Pension Scheme

Planet Organic is committed to breaking down the barriers that block employment opportunities for different groups of people and to recognising, accommodating and appreciating people’s different backgrounds, experiences, knowledge and skills. We are committed to encouraging diversity among our workforce in every sense. The aim is for our colleagues to be truly representative of our local communities and our customers, and for each colleague to feel respected and able to give their best.