Field Service Manager
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Position Overview & Specifications
Playfix Limited are expanding with a view to becoming one of the premier installers and maintainers of Playground Equipment.
We are looking for a new Service Manager with experience in dealing with remote staff. The ideal candidate will have some experience of Project Management, Contract Management & Planning.
The successful applicant will have the opportunity to grow with the Company as it expands.
Responsibilities
- Organising the daily works for engineers
- Liaising with the clients
- Ensuring projects are kept on schedule and to budget, including occasional site visits
- Pricing new projects using in-house cost templates
- Pre-project site surveys
- Assist in tendering for new projects
Skills highly desirable
- Strong knowledge of Microsoft 365 in particular, Word, Excel and Sharepoint
- Good knowledge of health & safety
- Experience maintaining & installing playgroup equipment is desirable but not essential
- Experience working on small sites including health & safety
- Experience with small ground work projects
- Knowledge of completing tenders including the council tender process
- A flexible and adaptable approach to changing requirements, both on site and within the office
- Excellent customer service skills
- Ability to plan and organise
- The ability to work under your own initiative
Additional Information
- Office based parking
Work Remotely
- No
Job Type: Full-time
Salary: £38,000.00-£44,000.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Canvey Island: reliably commute or plan to relocate before starting work (required)
Experience:
- Construction repairs & maintenance: 3 years (required)
Work Location: One location
Application deadline: 24/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Field Service Manager roles across Playfix Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £38,000 - £44,000 bracket, including retirement vesting and health parity.
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